Roof Replacement Questions in Florence, SC
These are the questions homeowners in Florence, SC and the rest of Florence County ask most about getting a new roof through this site. The short version: it's a free referral service, one independent local roofer gets your request, and every decision stays with you.
What Homeowners Ask Most
The answers below cover how the service works in Florence, SC, what South Carolina law says about roofers and insurance, and where to look next. For the full legal picture, see the rules page.
Is this site a roofing company?
No. It's a referral service that passes your request to one independent roofer, who does the inspection, the estimate and any work. The roofing company that receives the request pays this site for it. Homeowners never pay a cent to use it and receive nothing from it. The site never signs contracts, sets prices or handles insurance claims.
Does the roofer charge for an estimate?
That depends on the roofer. Many look at a roof and write an estimate without charging anything, while a few have their own policy. Ask when the roofer first gets in touch so there are no surprises. Either way, you owe nothing to this site, and you're under no obligation to sign once the written estimate is in your hands.
How can I check out a roofer before I sign?
Look up the roofer's SC LLR registration online; South Carolina requires it for roofing jobs over $500. For a house within the City of Florence, a City business license is required as well. Ask to see a liability insurance certificate, and get a local business address plus two or three past customers to talk to. Before work starts, have the scope, materials, price, payment steps and warranties set down in a signed contract.
Will the roofer deal with my insurance company?
No. South Carolina doesn't allow a roofer to negotiate an insurance claim for you. A roofer can photograph the damage and write up what the repair or replacement would cost. Working out the claim is your job and your insurer's, or that of a public adjuster or lawyer you retain. And never sign over your insurance payment to a contractor.
Can a roofer pay or waive my deductible?
No. A South Carolina roofer may not pay, waive or hand back any portion of your deductible, and may not give you a gift or anything else of value linked to the roofing job. You pay your own deductible. Your policy may also set a different deductible for hurricanes or named storms; the declarations page shows it.
What if my insurer denies the claim after I've signed?
If the denial comes in writing, South Carolina gives you a five-business-day window from the day you get it to cancel the roofing contract. Keep the denial letter and put your cancellation in writing too. This is a summary, not legal advice, so read the statute linked from the rules page if you need the exact terms.
Do I need a permit to replace a roof in Florence, SC?
Most re-roofs inside the city need a building permit, and the roofer usually pulls it. Confirm with the City of Florence or, outside city limits, Florence County; the rules page lists both offices. Homes in the City's downtown and historic overlays have one more step: trading one roofing material for another, such as metal in place of shingles, may need a Certificate of Appropriateness from the Design Review Board. Ask the City before the old roof comes off.
How much does a new roof cost here?
Every roof is priced on its own size, pitch, material and decking. The cost guide shows 2026 South Carolina averages by material, and the roof cost calculator works out a rough range from your square footage, stories and roof pitch. Only the roofer's written estimate tells you what your house will actually cost.
I rent out a house. Can I still use the form?
Yes. Census figures put the owner-occupied share in Florence, SC at 58.4%, so a lot of homes here are rentals. Landlords can send a request the same way; mention that the home has tenants so the roofer can plan the visit and the work around them. The service covers Florence County, Darlington, SC, Hartsville, SC and Marion, SC too; see the service areas.
Ask Something Else
Didn't see your question about a roof in Florence, SC? Send it through the contact page, or skip ahead and request an estimate from a local roofer. If you're still deciding between a repair and a new roof, the quiz is a good place to start.